Swiss Banks Hit by Global IT Crash Causing Service Disruptions

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The global IT system crash has caused disruptions for Swiss banks Maerki Baumann and Aquila, impacting their core banking software Finnova. The issue has led to operational challenges, with Aquila resorting to telephone trading.

Impact on Banking Operations

Incore, the IT service provider for both banks, is in the process of restarting the system, with some functionality being restored. The crash has had a widespread impact, affecting air traffic and hospital operations globally.

Significance of Finnova

Finnova serves as the core banking software for one-third of Swiss banks, including well-known institutions like Migros Bank and the Clientis Group. Swisscom’s banking activities, given its stake in Finnova, are also under scrutiny.

Customer Communication

Despite the disruptions, Maerki Baumann assures that customer communication through email has remained unaffected.

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