Jacob Canfield 22

Ledger has issued a warning to its customers about a sophisticated phishing scam involving physical letters that impersonate the company. The fraudulent letters instruct recipients to validate their wallets by entering their 24-word recovery phrase via a provided link, falsely citing security updates. Ledger confirms these letters are scams and reiterates that it never requests recovery phrases from users. The company also cautions against engaging with impersonators via phone, email, or social media, advising users to contact its official support team directly. This incident highlights the growing sophistication of crypto-related scams and the importance of verifying communication channels.

Fraudsters are mailing physical letters to Ledger crypto wallet owners, posing as the company to trick them into revealing their private recovery phrases. The letters, which mimic Ledger’s branding and include a fake reference number, instruct users to scan a QR code and enter their seed phrase under the guise of a ‘critical security update.’ Tech commentator Jacob Canfield exposed one such scam in an April 29 X post, warning users to stay vigilant against such phishing attempts. Ledger has repeatedly emphasized that it never requests recovery phrases from users, highlighting the importance of verifying official communications.