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Coinbase CEO Brian Armstrong announces an 82% reduction in unwarranted account freezes, calling it a major priority. The exchange is implementing machine learning and self-service KYC flows to further improve the process.
- Coinbase has reduced unwarranted account freezes by 82% through improved ML models and infrastructure.
- Self-service KYC and source-of-funds verification are being integrated to minimize manual restrictions.
- CEO Brian Armstrong promises faster resolutions for users with frozen accounts, urging them to contact support directly.
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